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When trying open generated .docx file show error messages.
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Posted by fairshareitservices  · 03-05-2024 - 07:04

Hello,

We are generating documents using - 

$templateDocx = new CreateDocxFromTemplate("$INPUT_DIRECTORY/$templateFileName");
$templateVariablesArray = $templateDocx->getTemplateVariables();
<---Some line of Code----->
$templateDocx->createDocx($outputFileName);

Documents generate successfully but out of bulk documents, few docx files are getting messages while trying to open in Word.

Below are the Messages -

1.We're sorry. We can't open '***file_name***.docx' because we found a problem with its content. 

When I click on 'Ok' It shows a second message ---

2. Word found unreadable content in '***file_name***.docx'. Do you want to recover the contents of this document? If you trust the source of this document, click Yes.

When I click on Yes I can see the contents but the file name get changed to 'Document1'.

What is the issue for some specific files out of bulk files generated using the library function?

Thank You.

 

Posted by admin  · 03-05-2024 - 07:13

Hello,

Please read the information available on https://www.phpdocx.com/documentation/cookbook/corrupted-docx about why a DOCX can be corrupted.

We'd need to check one of the corrupted DOCX to know the exact issue. Please send one of the corrupted DOCX to contact[at]phpdocx.com so we can check it.

Regards.