Hello folks,
I sometimes get the rename error with the conversion plugin as mentioned often in the forum. I checked the home directory of the apache user and the .config directory exists and is writeable.
I noticed, that the error only occurs (sometimes), if another user of the web application converts a docx at the same time (but not everytime). I use libreoffice with the direct method.
Any hints on that?
Hello,
The HOME folder of the web server may vary based on the web user. We recommend you to force a single HOME folder before doing the conversion (https://www.phpdocx.com/documentation/conversion-plugin/common-problems-and-possible-errors), for example to /var/www using PHP code:
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putenv("HOME=/var/www");Regards.
Hey :) Thanks for the idea but that didn't solve the problem. As said, if I simultaneously start two conversions, only one finished successful, the other one exits with the rename error.
Do you have any ideas if there is a blocking mechanism or something with libreoffice?
Hello,
UPDATE: On https://www.phpdocx.com/documentation/conversion-plugin/common-problems-and-possible-errors are detailed the recommendations to work with multiple simultaneous conversions.
Regards.
Allready tried that too. The error persists, wether i run it from cli or through apache. No errors show up in the log, soffice just quietly exits with no error.
What I found on the document foundation bugtracker was this: https://bugs.documentfoundation.org/show_bug.cgi?id=37531
Although it should be fixed in the current version, my problem disappears if I set a random home directory for soffice. With removing the directory afterwards, ther is only a small impact on runtime. Maybe this helps you in some way.
Hello,
UPDATE: On https://www.phpdocx.com/documentation/conversion-plugin/common-problems-and-possible-errors are detailed the recommendations to work with multiple simultaneous conversions.
Regards.