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Replies: 9   Views: 4252
Trying to download and it keeps stopping at like 20%??????
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Posted by michaeldunworth  · 18-04-2013 - 06:10

I've purchased it, but trying to download isn't working???? Any ideas guys? Anyone seen this before?


Posted by jorgelj  · 18-04-2013 - 09:15

Hello,



Two days ago we fixed a problem related to headers when a package was downloaded. Please clean your cache browser and try again, and if it still fail please try another browser. What browser do you use?, name and version please.



Regards.


Posted by michaeldunworth  · 18-04-2013 - 09:24

Currently using Chrome...



I'll try again... and let you know..



Thanks so much! :)


Posted by danilo  · 02-05-2013 - 22:53

Hi,



i've try with different browser, Chrome, Firefox and Explorer on Windows and Firefox and Chrome on Linux with ADSL connection, with SHDSL and with HDSL connection.



The download stop always before to complete.



Can I try other solution (ftp...)?



Thank's



Danilo



 


Posted by admin  · 03-05-2013 - 08:53

Hello,



What package are you downloading?



Regards.


Posted by danilo  · 03-05-2013 - 09:56

PhpDocx PRO +



thank's



danilo


Posted by admin  · 03-05-2013 - 12:26

Hello,



Please contact us: http://www.phpdocx.com/contact . I've done some tests and everything downloads fine, so we'll give you an alternative download.



Regards.


Posted by mental2012  · 03-06-2013 - 11:40

Hi,



I tried to download PhpDocX Pro+ too but I can't.



That's stop at 4 Mo.


Posted by jorgelj  · 03-06-2013 - 16:28

Hello,



Timeout has be increased and the issue should be fixed.



Regards.