Thanks for the reply. I am able to specify a custom path, however, it works well in my localhost, but not in our dev server, those we already have 777 permission for the specified directory. we still get this:
Warning: filesize(): stat failed for /www/hosts/rebl.dev.ini.usc.edu/docs/application/controllers/docs/raf_Paul _Thompson_20191014131908.docx in /www/hosts/rebl.dev.ini.usc.edu/docs/application/controllers/report.php on line 446
Warning: readfile(/www/hosts/rebl.dev.ini.usc.edu/docs/application/controllers/docs/raf_Paul _Thompson_20191014131908.docx): failed to open stream: No such file or directory in /www/hosts/rebl.dev.ini.usc.edu/docs/application/controllers/report.php on line 448
We are using the trial version.