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Error while trying to open the (base) template as a zip file
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Posted by admin  · 28-04-2020 - 15:32

Hello,

Please check you have copied all files included in the package and they have read access. The default base template is available in the templates folder of the package.

We also recommend you to extract the trial package and test the included samples standalone using PHP CLI mode to check if the library is working correctly on your server or it returns some error due to some missing extension or setup.

Also, note that as you are using IIS you may need to set a custom temp folder: in config/phpdocxconfig.ini, but if it contains blank spaces, you need to wrap it using single quotes:

temp_path = "'F:/applications/Removed for protection/dev-danny/tmp'"

Regards.