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    Unable to view real stats file
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    Please note this is an old forum thread. Information in this post may be out-to-date and/or erroneous.
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    Posted by admin  · 27-08-2021 - 16:24

    Hello,

    If the statistics file is not generated is because the conversion plugin based on LibreOffice is not correctly configured or the macro has not been added to the correct path (maybe you have added it to other user or HOME folder).

    We recommend you to to follow these steps:

    1. Check that the conversion plugin based on LibreOffice is correctly installed and it works using PHP CLI mode and the web server:

    https://www.phpdocx.com/documentation/conversion-plugin/conversion-plugin-installation-and-set-up

    https://www.phpdocx.com/documentation/conversion-plugin/debugging-libreoffice

    2. Get the HOME path of the user that will use the macro and add it to the correct Module1.xba file (as explained in the documentation included in the package).

    Please follow the previous steps. This feature is used daily by thousands of users without issue; if the stats file is not generated, the problem is always that the conversion plugin based on LibreOffice is not configured correctly or the macro has not been added correctly.

    Regards.