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Hello,

We recommend you read the documentation available at https://www.phpdocx.com/documentation/cookbook/good-practices-with-templates (Parse mode option section).

As explained on this page, if your DOCX contains the template placeholder symbols as regular contents, we recommend enabling the parseMode option:

$docx = new CreateDocxFromTemplate('template.docx', ['parseMode' => true]);

or use ${ } to wrap placeholders.

Please also send your DOCX to contact[at]phpdocx.com and we'll do some tests.

Regards.