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    Pdf converstion failed
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    Posted by unicorn  · 30-10-2013 - 07:41

    I am trying to run the pdf conversion of php_docx_pro and nothing happens



    after checking the problem I got:



    root@cp [~]# ls -l /home/afik/public_html/public_docx/temp/tempDocX_526d4afbd97ab.docx

    -rw-r--r--. 1 afik afik 138833 Oct 27 19:18 /home/afik/public_html/public_docx/temp/tempDocX_526d4afbd97ab.docx

    root@cp [~]# /home/afik/public_html/phpdocx_pro_conv/classes/../lib/OdfConverter /I /home/afik/public_html/public_docx/temp/tempDocX_526d4afbd97ab.docx /O /home/afik/public_html/public_docx/temp/tempOdt_526d4afbdb4cf.odt 

    -bash: /home/afik/public_html/phpdocx_pro_conv/classes/../lib/OdfConverter: Permission denied

    root@cp [~]# ls -l /home/afik/public_html/phpdocx_pro_conv/classes/../lib/OdfConverter

    -rw-r--r--. 1 afik afik 7859157 Oct  1 08:39 /home/afik/public_html/phpdocx_pro_conv/classes/../lib/OdfConverter

    root@cp [~]# chmod a+x !$

    chmod a+x /home/afik/public_html/phpdocx_pro_conv/classes/../lib/OdfConverter

    root@cp [~]# /home/afik/public_html/phpdocx_pro_conv/classes/../lib/OdfConverter /I /home/afik/public_html/public_docx/temp/tempDocX_526d4afbd97ab.docx /O /home/afik/public_html/public_docx/temp/tempOdt_526d4afbdb4cf.odt 

    Bus error (core dumped)



    please help


    Posted by jorgelj  · 30-10-2013 - 08:52

    Hello,



    This is the error from your output:



    -bash: /home/afik/public_html/phpdocx_pro_conv/classes/../lib/OdfConverter: Permission denied



    Please check read, write and execute access to OdfConverter and destination folder.



    Regards.


    Posted by unicorn  · 31-10-2013 - 20:21

    You will see that I found the error and fixed it with chmod command.



    Then I executed it again and I got BUS ERROR CORE DUMP


    Posted by jorgelj  · 01-11-2013 - 19:57

    Hello,



    Please run the OdfConverter standalone, without parameters:



    $ /home/afik/public_html/phpdocx_pro_conv/classes/../lib/OdfConverter



    And paste the output. What version of PHPDocX are you using?, package and release version please. And OS?.



    Regards.


    Posted by unicorn  · 05-11-2013 - 20:39

    same result:



    root@cp [~]# /home/afik/public_html/phpdocx_pro_conv/classes/../lib/OdfConverter 

    Bus error (core dumped)

    root@cp [~]# 



     



     



    Machine:



    root@cp [~]# uname -a

    Linux cp.afik-gilboa.co.il 2.6.32-358.18.1.el6.x86_64 #1 SMP Wed Aug 28 17:19:38 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

    root@cp [~]# 



     



    root@cp [~]# cat /etc/redhat-release

    CentOS release 6.4 (Final)

    root@cp [~]# 



     



    Hope this helps.



     



     


    Posted by jorgelj  · 06-11-2013 - 09:07

    Hello,



    You need to download the lastest version of PHPDocX that includes OdfConverter for 64bits. Previous versions only included OdfConverter for 32bits.



    Please download the new version and run again the OdfConverter standalone:



    $ lib/OdfConverter/64/OdfConverter



    Regards.


    Posted by unicorn  · 06-11-2013 - 19:14

    how do I download the latest version without paying again?



    beside, I baught it only a month ago. isn't it late enoghth?


    Posted by jorgelj  · 07-11-2013 - 09:15

    Hello,



    You don't need to pay again. You just need to open MYPHPDOCX after login and you'll can download the new version.



    Regards.


    Posted by unicorn  · 15-11-2013 - 10:08

    I finally got the 64 bit version. I had to fix permission again but still it is crashing now with segment violation:



    root@cp [64]# ./OdfConverter 

    Segmentation fault



     



    Output of strace shows it crashes at load time:



    root@cp [64]# strace ./OdfConverter 

    execve("./OdfConverter", ["./OdfConverter"], [/* 33 vars */]) = -1 EFAULT (Bad address)

    --- SIGSEGV (Segmentation fault) @ 0 (0) ---

    +++ killed by SIGSEGV +++



     



     



     


    Posted by jorgelj  · 18-11-2013 - 09:13

    Hello,



    Please contact us: http://www.phpdocx.com/contact. We'll need to check your server.



    Regards.