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Error on generating downloadable document

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Please note this is an old forum thread. Information in this post may be out-to-date and/or erroneous.

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Posted by admin · 16-10-2019 - 07:55

Hello,

Sorry but we don't know the source of the problem; similar issues always come from missing rw access or problems with the temp folder. We recommend you to test using PHP CLI mode and check your server logs.

All licenses include support for this kind of issues, so we can connect to remote servers to check them, but it's not included when using the trial package.

Regards.